FAQs
Frequently Asked Questions
What areas do you deliver to?
We serve numerous cities and regions across the country. Please check our service areas page or contact us to confirm availability in your location.
Do I need a permit to place a portable toilet?
Permit requirements vary by location and jurisdiction. Many areas require a permit for placing portable toilets on public property, while private property usually does not. We recommend checking with your local city or county government to confirm regulations before your rental.
How far in advance should I book my portable toilets?
Booking at least two weeks in advance is recommended to ensure availability, especially during peak seasons or large events. For last-minute needs, contact us directly—we often accommodate urgent requests when possible.
How frequently are portable toilets and handwashing stations serviced?
Standard service includes regular cleaning, waste removal, and restocking every 7 days for long-term rentals. Depending on usage, weather, or site needs, service can be adjusted to every 7–14 days or more frequently for high-volume jobs and events. For busy sites, we can schedule additional visits to ensure units stay clean, water is refilled, and soap and towels are fully stocked.
How long can I keep the portable toilet?
Rental periods are flexible and can range from a single day to several months. We tailor rental durations to your project or event needs, with options to extend service if required.
What happens if I need extra cleanings during my rental?
Additional cleanings can be scheduled as needed to ensure your units remain sanitary and comfortable. Just let us know your requirements, and we’ll arrange timely service.
What’s your cancellation or refund policy?
Cancellation policies vary depending on rental terms and timing. Typically, cancellations made with sufficient notice may qualify for partial or full refunds. Please review your rental agreement or contact our team for specific details.
Can I rent a toilet for just one day?
Yes, we offer one-day rentals perfect for events, festivals, or short-term needs. Our team will coordinate delivery and pickup to fit your event schedule seamlessly.
Do you offer same-day or next-day delivery?
Depending on availability and location, we can often accommodate same-day or next-day delivery for urgent needs. Contact us directly to discuss your timeline.
How many portable toilets do I need for my event or job site?
The number depends on crew size and work hours. A general rule is one toilet per 10 workers for an 8-hour shift, but we can help you calculate the best setup for your specific site.
Questions?
Talk with Our Team
Tell us about your job or event and we’ll answer any remaining questions before you book.